Please read these terms and conditions carefully before using Our Service.
Shipping cost depends on the weight, location, courier services and selected additional options.
In the case of any additional import duty charges, these must be fulfilled by the recipient. We (clavisen) are not liable for any customs charges, your order may incur
From time to time you may need to return goods back to us, all returns need to be back to us within 14 days of receiving the order for a refund to be made, if the return is sent back after this time we will only be able to exchange the product. All items need to be returned unworn, unwashed and in the original packaging with tags still attached. Please return goods using a trackable service as we cannot accept any responsibility for items lost in the post on the way back to us. When exchanging goods you will receive email notification when we dispatch the replacement, just like you did with the original order. When refunding an order you will receive an email letting you know when the funds have gone back to you. Please note that it usually takes the banks 48 hours or so to give you your money back. Once you receive your email notification give it a couple of days before checking your bank account, if you still haven’t received the money back give us a shout and we will look into it for you, although we can’t hurry the banks up we can double check that the refund was processed correctly.Please note we cannot refund any postage costs unless items are returned faulty. In the case of faulty goods, you will need to return them back to us, if we agree there is a genuine manufacturing fault we will refund the full transaction cost, plus your return postage.
All the information you give to OLD BLOOD will never be passed onto a third party.
All prices listed include Tax. We reserve the right to change prices (and/or) special offers at any time without prior notice.To be honest it’s all pretty standard stuff and we will always try to treat you how we would like to be treated oursevles.